Support

Support

If a list does not sync, a share invite fails, or photo import is not working, start with the notes below. For direct help, email support.

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Support URL for App Store Connect

Use this page as the public support URL in App Store Connect.

Troubleshooting

iCloud sync issues

  • Make sure the device is signed into iCloud.
  • Open Grocer Settings and confirm iCloud status is available.
  • Pull to refresh after reconnecting to the network.
  • If a shared list became read-only, ask the owner to check your permissions.

Photo import issues

  • Confirm camera or photo library access is allowed in iPhone Settings.
  • Use a clear, well-lit image of the list.
  • Review detected items before adding them to a list.

Contact

Email grocer.support@gmail.com
What to include Describe the issue, what you expected, your iPhone model, and your iOS version. If the issue involves sharing, mention whether you are the list owner or collaborator.